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All product, services, and photographs posted on this site is covered under Just Cos Cosplay© 2015. No portion of this website can be reproduced, copy, or altered without express permission from the owners of this site. All development, communication, and promotion created by Robert Miller Studios© @ www.robertmillerstudios.com

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Our Store Hours

About Us

Just Cos Cosplay Supply want to offer one stop shop of all your costume, craft and sewing needs. If you have any questions, suggestions or comments please email us at service@justcoscoplaysupply.com.


Making A Purchase

Making a purchase could not be easier. Just browse our Catalog, and add the items you wish to buy into the shopping cart. When you have finished your selection, please submit your shopping cart to us.

In most cases, our system will verify the order automatically, and process your payment on the spot. In some special cases we will review your order and contact you by phone or email to confirm delivery charges (if any), shipping date and payment details.

Payment methods:


Halloween season and other deadlines

If you specify a deadline in your order (On time for Halloween, for example) we'll do our very best to meet your deadline, and will notify you well in advance if we are unable to do so.


Delivery Schedule

We deliver right away any products we have in stock. For out of stock items we will notify you of the expected delivery date.


Back Orders

If your item is not in stock, we will back order it for you and deliver when available. You will always be emailed with the option to cancel your order if you would rather not wait.


Tax Charges

USA and Overseas customers will not be charged any tax.
Canadian customers will be charged GST or HST based in their province of residence.
There are no customs fees or duties on orders to USA and CANADA, and no extra taxes besides what's shown in your shopping cart.

Billing and Shopping Cart Calculation Errors

Despite our best efforts when designing this system, calculation errors may appear. If an order is grossly undervalued due to a database or calculation error, we reserve the right to cancel it, even if it has been fully paid for. We will of course process a full refund in this case.


Availability

Our goal is to keep availability information on site as accurate and up-to-date as possible. Some data is refreshed in real time, some is updated once a day and other must be consulted manually. There is a chance (particularly with items marked as Low Stock) that an item may become unavailable after an order is accepted. In that case we'll contact the customer and look for the best possible alternative.


Credit Card Security

We follow the guidelines setup by the Credit Card issuers. See www.paypal.com for details on their privacy and security.


Guarantee and Returns Policy

We take great care when preparing orders, and look for products of the best possible quality. Exchanges will be processed on the event of delivering the wrong item, or delivering a damaged item, and only apply towards the same original item. No exchanges for different products, no cash refunds, and no refund of shipping charges. While we do our best in looking for a delivery service to match your needs, we won't accept returns due to shipments missing a deadline.


Privacy Policy

Just Cos Cosplay Supply  does not disclose buyers' information to third parties.